Managing Operational Improvement

Every organisation is concerned with delivering value to its customers. The operations of an organisation are the 'processes' that it uses to transform inputs into outputs, and to create and deliver value.

Managing Operations will provide you with a set of frameworks and concepts related to customers, systems and variability which will enable you to understand the operations and functions of any organisation.

This course is right for you

If you are a manager who seeks the ability to understand and implement project management processes, lead and implement change management programs, benchmark performance standards and quality frameworks and promote continuous improvement.

Your employer will benefit because

Your understanding of best practice operational solutions for service and manufacturing environments will enable you to create a sustainable and profitable business.

You'll learn how to

• Evaluate the fundamental relationships between strategy and operations management
• Apply the methodologies behind developing operational plans
• Understand supply chain management and the effects of globalisation
• Analyse resource planning and forecasting models to improve organisational performance
• Identify and mitigate the inherent risks associated with project management in operations
• Develop strategies for improving the performance of quality and operations through quality management and continuous improvement

Assessment

A combination of reports, plans, projects, and presentations.

Written assessment tasks are based primarily on the student's organisational context and experience. Assessment is at postgraduate level and requires academic referencing and evidence of having read and synthesised the literature.

Relationship to Qualification

Students who successfully complete this program and accompanying assessments will be granted credit towards the Graduate Diploma Management Innovation. 

Enrolment

Enrol now or contact the AIM Graduate School on (07) 3227 4873 or email graduateschool@aimqld.com.au.